A student who has a concern regarding a policy or procedure or about the behavior of a University faculty/工作人员 member that does not fall within any of the categories listed above, 或是对某段大学经历的不满, the concern will be handled as follows: 学生 are encour年龄d to speak directly with the individual (faculty/工作人员 member) or office (financial aid, 住房, 等.) that is most closely involved with or responsible for the situation that is the cause of the concern. Appropriate University 工作人员 will review the matter presented by the student and determine whether any action is required. 学生主任, 或被任命者, may serve as an advocate and/or third party mediator if agreed by all parties and the situation warrants. 非正式解决方案的选择. 不要采取进一步行动. 2 .对问题提出意见或建议. 如果这种沟通不能导致令人满意的解决办法, 或者这样的讨论被认为不合适, the student may file a formal written complaint Student Complaint Procedures and Policies

After an attempt for informal resolution of the matter is unresolved and there are irreconcilable differences, 或者非正式决议被认为是不合适的, 可以提出正式申诉. (见完整政策. Complete the Student Complaint form online or mail /campus delivery to: Vice President of Student Services Attn: Dean of 学生 4801 Dixon Street 305 University Center (campus delivery) New Orleans, LA 70125邮箱:学生ervices@gzypj.net，电话:504.520.7359 2. Provide the following documentation to support your complaint: • Name and contact information (including valid email address and phone number) • A clear description of the specific action, practice or decision that is being reported and its impact • Appropriate supporting documentation that is directly related to the complaint • A description of the desired outcome and why it should be granted • A description of any subsequent action taken by the student or the university A response acknowledging receipt and outlining how the complaint will be addressed will be provided in writing within fourteen (14) business days of receipt of the complaint. Regular updates on the status of progress toward resolution of the complaint will be communicated to the student in the event resolution requires additional time beyond sixty (60) days. 还应描述以前解决该问题的任何尝试. NOTE: All formal Student Complaints must be submitted in writing on the Student Complaint form. A complaint reported by telephone will not be considered as submitted for review.

学生 have the right to withdraw a complaint at any time during the process, in which case the complaint shall be registered as concluded and noted as withdrawn. 如果投诉是以书面形式提出的, the withdrawal should also be in writing to the person handling the complaint. 学生 who choose to withdraw complaints must include their reasons for withdrawal.